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LIVE PROJECT Cambridge, UK Cleaning Services

Quote admin cut from 10–12 hours a week to three minutes.

ODReight, a Cambridge cleaning company, was losing 10–12 hours a week to pricing and typing up quotes. Now every customer gets a price straight away, and Jack approves it with one click.

odreight.co.uk
ODReight Cleaning website

/ at a glance /

ClientODReight Cleaning
LocationCambridge, UK
IndustryCleaning services
What changedQuotes on autopilot + online pricing
StatusLive & running

10–12 hrs

a week of quote admin handed back to the business

Client-reported

Instant

reply to every enquiry, day or night

Live system

15–20 min

saved on every deep-clean quote

Client-reported

Zero

re-typing into the accounting software

Live system

/ the challenge /

Growing fast, but every quote was the same manual grind.

Every enquiry meant reading the form, working out a price by hand, typing up a quote, sending it and waiting, then typing everything again into the accounting software. A single deep-clean quote took 15–20 minutes. Across the week, that added up to 10–12 hours of admin.

×Slow replies, so warm leads went cold
×Similar jobs priced differently from one quote to the next
×10–12 hours a week lost to admin

/ what changed /

Same team. Quotes that go out on their own.

Before

10–12 hours a week spent pricing and writing quotes

After

The price is worked out for Jack: he checks it and approves in one click

Before

Customers waited for a reply while warm leads went cold

After

Every enquiry gets an instant response, 24/7, and customers can price their own clean on the website in about two minutes

Before

Similar jobs priced differently depending on the day

After

100% consistent pricing on every quote

Before

Every accepted job typed in again by hand

After

The customer accepts from a branded email, and their details and quote land in the accounts with zero re-typing

Jack from ReitTech at the ODReight office

/ see it live /

Watch a real enquiry turn into an approved quote.

Two minutes, no edits, no staging: a real customer enquiry becoming a priced, approved quote, exactly as ODReight runs it every day.

/ the moment it clicks /

A customer clicks Accept on their quote, and that’s it. Their details and the job are already in the accounts, and nobody had to touch a keyboard.

“Before ReitTech, sending a quote meant sitting down, calculating it manually, typing it out, and hoping I didn’t forget to follow up. Now it just happens. I didn’t realise how much mental space that was taking up until it was gone.”

— Jack Whitmore, ODReight Cleaning Solutions · Cambridge

/ your turn /

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